Got questions? We've got answers.

SirenRelay is an AI-powered voice agent that answers your business phone calls 24/7. It qualifies leads, books appointments, and routes information to your team automatically — so you never lose a customer to a missed call. Think of it as a virtual receptionist that never sleeps.

When a customer calls your business number, SirenRelay's AI voice agent answers instantly. It has a natural, human-like conversation with the caller — asking qualifying questions, answering common questions about your business, and booking appointments directly into your calendar. The entire process happens in real time, and you get a transcript and notification after every call.

SirenRelay is an AI voice agent — not a human. However, our AI is designed to sound natural, conversational, and professional. Most callers engage comfortably without friction. The agent can handle complex conversations, respond to interruptions, and adapt to the caller's pace.

SirenRelay works for any business that receives inbound calls — home services (HVAC, plumbing, roofing, contracting), medical and dental practices, law firms, property management companies, auto repair shops, salons, insurance agencies, and more. If your phone rings and you need someone to answer it, SirenRelay handles it.

Yes. You keep your existing business phone number. We set up simple call forwarding so SirenRelay answers on your behalf — your customers will never notice a change. No new number needed.

Most businesses are fully live within 48–72 hours. We handle everything — configuring your AI agent, connecting your phone number, integrating with your calendar or CRM, and testing the system before go-live. You don't need any technical skills.

No. There is no setup fee. Your first payment covers everything needed to configure and launch your AI voice agent. We absorb the onboarding cost because we're confident you'll see value quickly.

No. SirenRelay is fully cloud-based. Everything runs through our platform — there's nothing to install, download, or maintain. You access your dashboard, call data, and analytics through your web browser.

Yes. During onboarding, we configure your AI agent with scripts and responses tailored to your business — including your company name, services, hours, pricing, and booking rules. You can update these at any time.

SirenRelay costs $500 per month on the monthly plan. If you commit to a 6-month term, the price drops to $450 per month (billed as a $2,700 lump sum), saving you $300. See our pricing page for full details.

Yes. The monthly plan has no commitment — cancel before your next billing date and you won't be charged again. The 6-month plan is billed upfront for the full term and does not include partial refunds for unused time.

We don't offer a self-serve free trial. However, we do offer a live demo where you can hear the AI agent handle a real call configured for your business. Book a demo and we'll set it up within 24 hours.

If a payment is declined, we'll retry the charge and notify you. If payment remains unpaid, access to the service may be suspended until payment is resolved. You remain responsible for all charges during your active term.

Significantly. A full-time receptionist costs $35,000–$50,000 per year in salary alone, plus benefits, training, and turnover costs. SirenRelay costs $500/month ($6,000/year), works 24/7, never calls in sick, and answers every call in under one second.

Yes. SirenRelay integrates with your calendar (Google Calendar, Outlook, and others) to book appointments in real time during the call. The caller gets a confirmation, and the booking shows up on your calendar immediately.

Yes. SirenRelay integrates with popular CRMs including Salesforce, HubSpot, and others. Lead data, call notes, and booking details are pushed directly into your system after every call.

SirenRelay is configured with your business knowledge and scripts, so it can answer common questions about services, pricing, hours, and availability. For complex or unusual requests, the AI can escalate the call to a human team member or take a detailed message for follow-up.

Yes. SirenRelay supports outbound calling for appointment reminders, follow-ups, and lead outreach. Outbound capabilities are configured during onboarding based on your specific needs.

If a caller requests a human, the AI agent can transfer the call directly to you or a team member, or it can take a detailed message and notify you immediately. You control the escalation rules.

Yes. SirenRelay records calls and generates AI transcripts. You can access recordings and transcripts through your dashboard during your active subscription. You are responsible for ensuring compliance with call recording laws in your jurisdiction. SirenRelay provides automated consent disclosure tools.

All data generated through the SirenRelay platform — including call recordings, transcripts, and analytics — is owned by SirenRelay. During your active subscription, you have full access to view and use this data through your dashboard. See our Terms of Service for complete details.

Yes. SirenRelay uses encryption in transit and at rest, access controls, and regular security assessments to protect your data. See our Privacy Policy for details on our security practices.

No. SirenRelay does not sell your personally identifiable information or your callers' personally identifiable information to third parties for their independent commercial use.

All SirenRelay customers have access to email support. 6-month plan customers receive priority response times. Contact our support team at support@sirenrelay.com and we'll respond within 24 hours (typically much sooner).

Yes. You can request script updates, add new responses, or change booking rules at any time by contacting your account manager or support. Changes are typically live within 24–48 hours.

Your AI agent stops handling calls at the end of your billing period. Your dashboard access is revoked upon cancellation. Continued access to platform data following cancellation is at SirenRelay's discretion.